So bottom line…..Unless of course you come back to me with some type of consideration, you’ll in no way see me yet again.
LIES. American Airways has lied to me repeatedly. My bag did not arrive with the airport. I had been waiting for an extended timeframe in the carousel and no bags came out for my flight. Nor did any individual from your baggage Business office that had a transparent watch in the carousel occur out to state absolutely nothing will be coming. I checked within the Business and they then mentioned there was NO Motive why my suitcase shouldn’t have arrived. They were being to send my suitcase to me at my resort. At two:24 PM I been given a mobile phone contact from the recorded concept expressing my bag was picked up and might be shipped within 6 several hours. LIE. I known as the delayed baggage selection and was explained to it had been picked up at 3 PM and would be shipped in six hrs. LIE. I checked online this evening and it explained it had been picked up at three PM and could be delivered in 6 several hours. LIE.
by no means at any time acquired these very poor service and a firm that merely doesn’t care about there spending consumers
I have designed 3 tries to Make contact with client service by way of email messages about a new international flight where I had issues with not simply the popular seats that I didn't obtain, even so the horrible client service wherein my sister and I obtained. She was discriminated against for becoming to large to be served meals as the tray couldn’t come down Therefore the flight attendant stated he couldn’t feed her. Though there have been open seats, and we might have been much better accommodated, rather we ended up place close to the windows and trapped there with toddlers.
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On Jan tenth 2014, we experienced a return flight from Miami to Seattle. This was a immediate flight which must have been six.five hrs. We boarded about thirty min late, only to listen to from the captain that we have been nonetheless awaiting gasoline and continue to did not have confirmation as to when, but that it might take at least twenty min to refuel. Eventually following one hour within the airplane, we experienced refueled, only to hear that an armrest was damaged and we ended up waiting for a repair. We had been around the system for one.5 hrs, just before get-off. WHY, would you board passengers on that extensive of a flight Right before refueling, Particularly not possessing an ETA for that fuel?
we were being billed $861 to change the flight itinerary. The journey company blames the AA for that superior price and AA washed their arms.
no. 0012309351902 from SNA to DFW. I was issued long run flight passes good to get a year. I am producing to ask for that you simply waive the $200 transfer demand when I am able to utilize the passes.
The 9/15/15, it will eventually choose some time being overlooked. Starting off with another delay inside our flight, which theoretically would depart Orlando 19: 40h, and following hours of delay, yet again due to problems with the plane, the commander warned us that maybe the aircraft would not acquire off as a result of probable structural difficulty While using the baggage door on the plane as well as the doorway was opened to Anybody who desired to depart the aircraft.
One thing I couldn’t have an understanding of is how your letter indicated that amounts for rapid use could be honored In the event the receipts were being distinct and legible. How could my $forty six cab experience in the Embassy Suites to Wal-Mart not be legible? I only received sufficient to include my toiletries at Wal-Mart.
If I am able to do that, why can’t do this? Here’s a suggestion. Considering that the brokers can not see USAIR, why not give them usage of the online market place so they can see accessible USAIR flights? There were various USAIR flights that may have looked after at least fifty percent of your folks who needed to flights.
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getting in contact with a real particular person at AA purchaser service is next to unachievable. The Web-site list a cell phone number, which can be for cargo and that only references visit homepage a web site that is no help in the least.